Refund policy

We do not offer returns or refunds.

If your item arrives defective, damaged, or incorrect, we will replace it on a one-for-one basis. If a one-for-one replacement is not available, we will offer store credit toward another product instead. Please contact us at +60 12-235 8324 within 72 hours of delivery, with photos of the issue, so we can assist you.

Replacements are limited to manufacturing defects, shipping damage, or receiving the wrong item — not general wear, tarnishing, chain breakage, or change of mind.

Questions? Contact us at +60 12-235 8324.